All your customer communication - just better

Handling complaints

A contact form with a personalized questionnaire helps you create tailored offers for each client. Our goal is to maximize your comfort and efficiency in daily operations.

CRM

A complete history of customer interactions gathered in one place, regardless of the form of contact, such as phone, email, or chat, and their timing, makes it easier to manage relationships and deliver better service.

Competency groups

Creating employee groups makes it easy to divide tasks, find relevant topics, and plan work schedules efficiently.

Case management

All cases will always be assigned to specific employees.

Correspondence Archive

Every authorized employee can access the complete communication history between the accounting office and its clients.

Work tracking

Organizing tasks based on assigned priorities and case delegation. Real-time access to the customer care process.

Paid assignments

The contact form enables clients to estimate additional services. Once the inquiry is submitted and payment is made, the firm executes the request. The entire process is monitored and documented.